6sixs Privacy Policy

6sixs is a safe and reliable online betting platform for users in Bangladesh. We believe that the privacy of your personal information is a fundamental right. This Privacy Policy ("Policy") explains what information we collect, how it is used, who it is shared with, and what your rights are. Please read this policy carefully before using our services.

This policy applies to the 6sixs website and all related services. By using our services, you agree to the terms of this policy.

1 What Information We Collect

6sixs collects various types of information to provide, improve, and secure its services. The types of information collected are as follows:

1.1 Registration and Identity Information

When creating an account, we collect the following information:

• Full name
• Date of birth (for age verification — services are provided only to those aged 21 or above)
• Mobile number
• Email address
• Username and password

1.2 Identity Verification (KYC) Information

To meet legal obligations and ensure responsible gaming, we may collect the following documents for identity verification:

• National ID (NID) or passport copy
• Driving license (where applicable)
• Proof of address (utility bill or bank statement)

1.3 Financial Transaction Information

During deposits and withdrawals, we store transaction-related information. We process transactions via bKash, Nagad, Rocket, Upay, and bank transfer. This information includes transaction amount, date, and method. We never store your full bank account number or complete mobile banking PIN.

1.4 Technical and Usage Information

When you use our platform, certain information is collected automatically:

• IP address and device information
• Browser type and version
• Operating system
• Page visit logs and session duration
• Information from cookies and similar tracking technologies

2 Purpose of Using Your Information

6sixs uses your information only for specific, legitimate, and transparent purposes. The main purposes for which we use your information are described below:

2.1 Service Delivery and Operations

• Creating, verifying, and maintaining accounts
• Processing financial transactions and confirming deposits and withdrawals
• Storing gaming history and betting records
• Managing the VIP program and cashback benefits

2.2 Security and Fraud Prevention

• Detecting unauthorized access and fraud
• Meeting legal obligations to prevent money laundering
• Preventing multiple accounts or misuse
• Ensuring the overall security of the platform

2.3 Customer Service and Communication

• Providing support via live chat and email
• Sending important account notifications
• Communicating password resets and security alerts

2.4 Responsible Gaming

• Analyzing play patterns to identify problematic behavior
• Managing voluntary limit-setting and self-exclusion
• Verifying age to prevent minors from accessing services

3 Sharing and Disclosure of Information

6sixs treats the privacy of your personal information with the highest importance. However, in certain circumstances it may be necessary to share information with third parties:

3.1 Service Provider Partners

We work with trusted partners for payment processing, technical infrastructure, and customer service. These partners are given access only to the minimum information necessary to provide the specific service, and they are contractually bound to comply with our privacy standards.

3.2 Legal Obligations

If a legal order, regulatory directive, or valid request from a government authority is received, we will be required to disclose information in accordance with the law. In such cases, we always provide only the information that is strictly necessary.

3.3 Fraud and Misuse Prevention

To prevent cybercrime, fraud, or suspicious financial activity, we may share information with relevant authorities or investigative bodies.

3.4 Business Changes

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the new entity. We will notify you before any such change takes place.

4 Cookies and Tracking Technology

6sixs uses cookies and similar technologies to improve the functionality of its website and services.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and keep the platform's core functions running.
• Performance Cookies: Used to improve page loading speed and user experience.
• Analytics Cookies: Help improve the platform by monitoring user behavior.
• Preference Cookies: Used to remember language and display preferences.

4.2 Cookie Controls

You can control or disable cookies from your browser settings. Please note that disabling essential cookies may cause some important platform functions to not work properly.

5 Data Security Measures

6sixs takes the highest technical and organizational measures to keep your information secure:

• SSL Encryption: All data exchanged between you and our servers is protected by SSL/TLS encryption.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Access Controls: Only authorized personnel can access the information they need.
• Regular Security Reviews: Our systems undergo regular security audits.
• Firewall and Intrusion Detection: Active monitoring to prevent unauthorized access and cyberattacks.
• Two-Factor Authentication (2FA): An option to add an extra layer of security to your account.

6 Data Retention Period

6sixs retains your information only for as long as necessary. The retention period is determined based on the following:

• All information is retained for as long as the account remains active.
• Even after an account is closed, legal and financial records are retained for a specified period in accordance with applicable law.
• Information may be retained for a longer period if needed for fraud prevention or resolution of legal disputes.
• Technical logs are generally kept for a short period and deleted after a set time.

7 Your Rights

You have specific rights over your personal information. 6sixs respects these rights and helps you exercise them:

7.1 Right to Access Information

You may request at any time to know what information we hold about you. We will provide that information within a reasonable timeframe.

7.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction. We will verify and update the information as quickly as possible.

7.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal or regulatory obligations.

7.4 Right to Object to Processing

You may object to your information being used for marketing communications. In such cases, we will act on your request and take the necessary steps.

7.5 How to Exercise Your Rights

To exercise any of your rights, please contact our support team. We are available 24/7 via live chat and email ([email protected]).

8 Policy on Minors

6sixs services are intended only for those aged 21 or above. We do not knowingly collect personal information from minors. If we are informed that a minor has registered on our platform, we will immediately close that account and delete the associated information.

Parents are encouraged to monitor their children's internet use and to notify us immediately if they suspect a minor is attempting to open an account.

9 International Data Transfers

Our servers and service providers may be located in various countries. If your information is transferred outside Bangladesh, we ensure that adequate data protection measures are in place in the destination country. All international transfers are conducted in accordance with this privacy policy and applicable law.

10 Changes to the Policy

6sixs reserves the right to update this privacy policy from time to time. If any significant changes are made, we will notify you via your registered email or through a notification on the platform.

Changes to the policy will take effect from the date of publication. Continued use of our services will be taken as your agreement to the updated policy. We therefore recommend visiting this page regularly.

11 Contact and Complaints

For any questions, concerns, or complaints regarding this privacy policy, please contact our data protection team:

• Email: [email protected]
• Live Chat: Available 24/7 — directly on the site
• Support Languages: Bengali and English

We will try to respond to your inquiry as quickly as possible. We are always committed to protecting your privacy. Trust 6sixs — your information is safe with us.